Effective Date: March 17, 2023
Welcome to VitalStep (referred to as “we,” “our,” or “us”). By accessing or using our website shopvitalstep.com (the “Site”), purchasing products, or using any services we provide, you agree to the following Terms & Conditions. Please read them carefully.
You agree to use the Site in accordance with all applicable laws and not to engage in any unauthorized or harmful activity. We reserve the right to terminate your access if these terms are violated.
We strive to ensure that product descriptions, pricing, and availability are accurate and up to date. However, we do not warrant that all content is error-free. We reserve the right to correct errors and update product details at any time without prior notice.
All orders are subject to acceptance and availability. We reserve the right to cancel or limit any order for any reason, including suspected fraud, unauthorized resale, or delivery risk.
We offer same-day shipping on most orders placed before 2:00 PM CST, Monday–Friday. Delivery times may vary depending on location and carrier. For full details, please refer to our Shipping & Returns Policy.
We offer a 30-day return policy on most items. To be eligible, products must be unused and in original packaging. Please review our full Returns & Exchanges Policy for instructions and exclusions.
All prices are listed in U.S. dollars. Sales tax may apply where required by law. Promotional offers are subject to change without notice and cannot be combined unless explicitly stated.
All content on this Site—including logos, text, images, product designs, and graphics—is the property of VitalStep and protected by copyright and trademark laws. Unauthorized use is strictly prohibited.
To the fullest extent permitted by law, VitalStep is not liable for any indirect, incidental, or consequential damages arising from your use of our Site or products. Our total liability is limited to the purchase price of your order.
Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
These Terms & Conditions are governed by and construed under the laws of the State of Illinois, USA, without regard to conflict of law principles.
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page and are effective immediately upon publication.
If you have any questions regarding these Terms & Conditions, please contact us at:
Email: support@shopvitalstep.com
Phone: +1 (847) 309-0470
