We know your time is valuable. That’s why we offer same-day processing for most orders placed before 2 PM CST, Monday through Friday. Orders placed after that time or on weekends/holidays will ship the next business day.
All orders are shipped via FedEx for fast, trackable delivery across the United States. As soon as your order ships, you'll receive a tracking number to monitor your shipment in real-time.
We currently ship to all 50 U.S. states. At this time, we do not offer international shipping, but we're working on it.
We offer free FedEx Ground shipping on all U.S. orders over $50. Orders under $50 ship at a flat rate of $4.99.
While we strive to ship quickly and accurately, unforeseen delays (e.g. weather events or carrier issues) may occur. If your order is delayed or not delivered on time, our customer support team is here to help.
We stand behind our products and delivery. Every shipment is backed by our 100% Satisfaction Guarantee. If something doesn’t go as expected, we’ll make it right.
Our U.S.-based support team is always here to assist you.
Thank you for choosing VitalStep where comfort meets performance.
