We're here every step of the way — Reach out to our U.S.-based support team.

At VitalStep, your comfort and satisfaction are our top priorities. Whether you have a question about your order, need help with sizing, or want to share feedback, our support team is here to assist you.

Email: support@shopvitalstep.com
Phone: (847) 309-0470 (Mon–Fri, 9 AM – 5 PM CST)
Address: 1594 Quaker Lane, Prospect Heights, IL 60070
We typically respond within 24 hours during business days.