VitalStep combines comfort, performance, and quality. Our compression socks, gel insoles, and recovery sandals are made in the USA using premium materials, developed in collaboration with podiatrists and athletes.
Yes! Orders placed before 2:00 PM CST (Monday–Friday) ship the same day via FedEx. You’ll receive a tracking number once your order is processed.
We offer a 30-day return policy on most unused items in original packaging. Visit our Returns & Exchanges page for full details and instructions.
Email us at support@shopvitalstep.com with your order number and what you'd like to exchange. If your item qualifies, we’ll provide instructions and help you get the right product.
Yes. Most VitalStep products are designed for both men and women. Please refer to sizing charts on each product page to ensure the right fit.
Our compression socks and insoles come in a variety of sizes. You can view the size guide on each product page or contact us for help selecting the right one.
Yes, we offer special pricing for gyms, clinics, athletic organizations, and retail partners. Please contact us at support@shopvitalstep.com for more information.
Once your order is shipped, you’ll receive an email with a tracking number. You can also log in to your account to check order status.
Yes. We proudly manufacture our products in the United States with a focus on quality, durability, and local craftsmanship.
You can reach us anytime by email or phone:
📧 Email: support@shopvitalstep.com
📞 Phone: +1 (847) 309-0470
Yes! VitalStep is a proud USA-owned and operated company. We stand behind every item we sell with a 1-Year Unconditional Replacement Guarantee.
If anything goes wrong — from stitching to comfort — we’ll replace it at no cost. Just email support@shopvitalstep.com with your order number and a photo, and we’ll make it right.
Still have questions? Contact us here — we're always happy to help!